What Approved Providers can and cannot charge under the Aged Care Act

The Federal Court handed down a decision in Regis Aged Care Pty Limited v Secretary, Department of Health [2018] on 2 March 2018, confirming that the Aged Care Act 1997 (Cth) (Act) disallows approved providers from levying an “Asset Replacement Charge” on aged care residents. In Regis Aged Care Pty Limited v Secretary of Health […]

3 tips on how to sell the benefits of Additional Services in Aged Care.

1  It’s all in the language With the right language, additional services will seem like an exciting opportunity for residents to diversify and personalise their care. But with the wrong language, the new fees might seem like you’re just increasing costs. Avoid numbers and legal speak when you can, while keeping your message positive, inclusive […]