How to make the most of your marketing data

Getting access to your marketing data is simple, but the hard part is figuring out how to use it. For example, how do you combine all your data streams – your website, social media pages and sales information – to understand the big picture? Data is abundant in today’s day and age and it can […]

The value of an insurance broker for Aged Care providers

What to look for in a risk and insurance adviser. While there is an abundance of off-the-shelf insurance products available both via brokers and direct from insurers, getting the right level of cover for your specific risk profile for the right premium can be difficult. The expertise of an industry specialist with a solid understanding […]

New Quality Standards: When the customer is front + centre

The new Quality Standards focus on outcomes for consumers and reflect the level of care and services the community can expect from organisations that provide Commonwealth subsidised aged care services. Organisations will be assessed and must be able to provide evidence of their compliance with and performance against the Quality Standards from 1 July 2019. […]

HR’s role in the new Aged Care Quality Standards – “Culture meets Care”

As we move closer to July 1, providers are being increasingly challenged to demonstrate their adherence to Standard 7 – Human Resources. These new standards, the Royal Commission, and the general metamorphosis of the consumer has resulted in unprecedented pressure on the Aged Care Industry. With this inevitable change in motion, organisations must demonstrate care […]

Trends that are shaping the future of Aged Care.

New funding models are set to transform the aged care sector, with consumers gaining an unprecedented level of market power. Aged care providers need to be ready to meet the demands of a growing population of older Australians looking for autonomy and control. The aged care industry is on the verge of far-reaching change, with […]

Is this the perfect storm? Workforce management in residential aged care.

A trend in declining funding, pressure to introduce staffing ratios, an increase in resident complex care needs combined with the difficulty in recruiting and retaining staff – is this the perfect storm in residential aged care workforce management? In isolation, each of these issues can prove challenging for Providers, not only in providing the level […]

Aged care tech spend, are you getting more bang for your buck?

Are we at a tipping point where incremental improvement comes at exponential cost? For decades technology has been improving rapidly and today we see massive leaps forward with consumer and industrial technologies.  Referred to as Moore’s Law, the doubling of transistors on the same sized integrated circuit every 24 months, tech companies have literally doubled […]

Broadband technology is revolutionising Aged Care – don’t be left behind

Australia’s aged care population is growing rapidly, placing an enormous strain on the sector to accommodate new residents. Broadband technology is the solution to this challenge, helping elderly Australians live longer while giving them more independence and choice. It’s also making life easier for providers, by enabling them to do more with less, to communicate more […]

Could Early Contractor Involvement (ECI) be suitable for your development project?

Early Contractor Involvement (ECI) methodology is a relationship based model focused on collaborative contracting. As an alternative to traditional lump sum tendering it enables risk to be allocated, by negotiation, to the party best able to manage and mitigate the risk. The Client Project team and contractor work together, in a contractual relationship with the […]

So much more for just a little more…

Providing Additional Services in Aged Care. Approximately 66% of all residential aged care revenue is sourced from Government. Providers are dependent on government policy and compensation rates. In recent times we have seen indexation caped or frozen and ACFI funding reduced. It is now imperative that Providers find new ways to generate revenue. Providers have […]