Specialists in insurance broking and innovative risk management solutions.

Comment in response to the Royal Commission

Now more than ever, Aged Care providers need to rely on their professional advisers to support them with the risk, strategy and people challenges they face on a daily basis. The Royal Commission has led to a contraction in the insurance market, cost increases for providers and a key focus on a healthy, motivated and capable workforce.

Our experts in Risk Management, Workers Compensation and Safety will ensure you remain compliant, with a robust risk program in place that will protect your people, your assets and your business.

our solutions


Management Services

Actuarial Services



Marsh is a global leader in insurance broking and risk management. With a dedicated “Care” practice and bespoke policy wordings, we are the broker to more than 60% of the largest aged care providers in Australia. 

We have the experience, capabilities and people to provide the very best advice to protect your assets, employees and residents. We specialise in the residential sector including multi-unit apartments, retirement living and aged care.

Our expertise extends to all sectors of the property and construction industry. This includes commercial, industrial, land subdivision, education, retail, health, clubs, hotels and leisure projects.

Nicki Tofler

Throughout my career, I have been involved in a number of different industries. I have worked in the retail, events and entertainment industries and spent 11 years within the aged care sector.

I am familiar with the challenges that small business, not for profit and corporate organisations face on a day to day basis. My background in the areas of human resources, marketing and event management, have provided me with a diverse skill set that has led me to my current role in the ‘Care’ Practice with Marsh. I have worked in the insurance sector for the past 7 years and been with Marsh for the past 4 years.

I understand the key drivers, concerns and risks associated within the Aged Care sector and know how to access the best resources, specialists and services that are available to support our clients in the areas of risk, strategy and people.