Category Archives: Strategy

Managing your aged care operation through the COVID-19 Crisis

Without a doubt these are uncertain times. The news cycle has been saturated with endless information on COVID-19 and its impact on the world. The aged care sector has come under scrutiny as the virus poses the biggest threat to the elderly particularly in light of the interim findings of the aged care royal commission. […]

Aged Care Royal Commission Interim Report

Helping aged care organisations chart their way to a viable future The aged care industry is facing increasing level of regulation and has recently been required to adopt new standards that better reflect client directed care. The capacity of smaller operators to adopt new practices, including enhancement to the living environment are likely to see […]

Insurance and Risk Response to the Novel Coronavirus (209-nCoV)

The World Health Organization (WHO) and the Australian Government Department of Health are closely monitoring an outbreak caused by a novel (new) coronavirus in Wuhan City, Hubei Province, China. A large number of human infections have been confirmed in China since December 2019, and now the virus has appeared in a number of other countries, carried by travellers previously in Wuhan. […]

Why Scalability Matters

Cloud computing has a great impact on business thinking. It facilitates a change in the way companies operate, by offering shared and virtualized infrastructure that is easily scalable. It is also changing how we manage these resources. The challenge is no longer about how many physical servers a company has, but more about being able […]

How to make the most of your marketing data

Getting access to your marketing data is simple, but the hard part is figuring out how to use it. For example, how do you combine all your data streams – your website, social media pages and sales information – to understand the big picture? Data is abundant in today’s day and age and it can […]

The value of an insurance broker for Aged Care providers

What to look for in a risk and insurance adviser. While there is an abundance of off-the-shelf insurance products available both via brokers and direct from insurers, getting the right level of cover for your specific risk profile for the right premium can be difficult. The expertise of an industry specialist with a solid understanding […]

HR’s role in the new Aged Care Quality Standards – “Culture meets Care”

As we move closer to July 1, providers are being increasingly challenged to demonstrate their adherence to Standard 7 – Human Resources. These new standards, the Royal Commission, and the general metamorphosis of the consumer has resulted in unprecedented pressure on the Aged Care Industry. With this inevitable change in motion, organisations must demonstrate care […]

Trends that are shaping the future of Aged Care.

New funding models are set to transform the aged care sector, with consumers gaining an unprecedented level of market power. Aged care providers need to be ready to meet the demands of a growing population of older Australians looking for autonomy and control. The aged care industry is on the verge of far-reaching change, with […]

Is this the perfect storm? Workforce management in residential aged care.

A trend in declining funding, pressure to introduce staffing ratios, an increase in resident complex care needs combined with the difficulty in recruiting and retaining staff – is this the perfect storm in residential aged care workforce management? In isolation, each of these issues can prove challenging for Providers, not only in providing the level […]

Aged care tech spend, are you getting more bang for your buck?

Are we at a tipping point where incremental improvement comes at exponential cost? For decades technology has been improving rapidly and today we see massive leaps forward with consumer and industrial technologies.  Referred to as Moore’s Law, the doubling of transistors on the same sized integrated circuit every 24 months, tech companies have literally doubled […]